Terms & Conditions of Sale
1. Products
The products sold are manufactured in small series. Each piece is unique and may present natural variations. Production and shipping times are specified on each product page and may vary depending on the item.
2. Prices
Prices are indicated in euros (€) and British pounds (£), including all taxes. As a micro-entrepreneur, VAT not applicable, according to article 293 B of the French CGI.
3. Order
The order is confirmed upon payment validation. Any order implies full acceptance of these Terms & Conditions of Sale, without exception.
4. Payment
Payment is made online via Stripe, Wise, or bank transfer. Checks are not accepted.
5. Delivery
Shipping costs and delivery times are indicated on each product page. Delivery is made to the address provided by the customer. The seller cannot be held responsible for delays attributable to the carrier.
6. Right of Withdrawal
In accordance with current legislation, the buyer has a 14-day period from receipt to exercise the right of withdrawal, without having to justify the reason. Return shipping costs are the responsibility of the buyer, and the product must be returned in its original condition.
However, pursuant to Article L.221‑28 of the French Consumer Code, this right does not apply to products "made to the consumer's specifications or clearly personalized". Since all items offered on this site are made to measure or personalized according to the client's instructions, the right of withdrawal therefore does not apply.
7. Warranty
Products benefit from the legal warranty of conformity and the warranty against hidden defects, in accordance with articles L.217-4 et seq. of the French Consumer Code and articles 1641 et seq. of the Civil Code.
8. Personal Data
Personal data collected during the order process are processed by Alexandre Moreau (16 av. Maréchal de Lattre de Tassigny, 33660 Saint‑Seurin‑sur‑l’Isle — alexmaroquinerie@gmail.com) as data controller, based on the execution of the contract. They are used solely for managing and delivering your order and are shared only with necessary service providers (payment platform, carrier). These data are kept for the duration necessary to manage the order, then archived for the legally required period.
In accordance with GDPR, you have the right to access, rectify, delete, restrict, object, and port your data, as well as the right to withdraw consent at any time without affecting the validity of processing. You can exercise these rights by contacting alexmaroquinerie@gmail.com. You also have the right to lodge a complaint with the CNIL. For more information, please consult our Privacy Policy.
9. Disputes
In case of dispute, an amicable solution will first be sought. Failing that, the dispute will fall under the jurisdiction of the courts of the company’s registered office.
These terms apply to all sales concluded on this site by:
- Name / Business Name: Alexandre Moreau
- Address: 16 avenue Maréchal de Lattre de Tassigny, 33660 Saint-Seurin-sur-l’Isle, France
- SIRET: 934 945 114 00023 – R.C.S. Libourne
- APE Code: 4791B
- Email: alexmaroquinerie@gmail.com
- Phone: +33 7 80 00 88 55
- VAT: VAT not applicable, art. 293 B of the CGI